Heungkuk Fire & Marine Insurance is an insurance company under the Taekwang Group, and its predecessor was Koryo Fire & Marine Insurance Co., Ltd., which was established in 1948. After going through Ssangyong Fire & Marine Insurance and Heungkuk Ssangyong Fire & Marine Insurance, the company changed its name to the current Heungkuk Fire & Marine Insurance Co., Ltd. in March 2009.
Heungkuk Fire & Marine Insurance sells general insurance, automobile insurance, and long-term insurance products.
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Heungkuk Fire & Marine Insurance Customer Center Phone Number
Heungkuk Fire & Marine Insurance’s customer center phone number operates a variety of call centers, including a representative call center, a call center exclusively for the disabled, long-term insurance subscription consultation, credit loan, Eyu Direct, and bancassurance sell-out monitoring.
Representative call center phone number
1688-1688
Overseas 82-2-6292-8000
For disabled people only: 1811-0427
Long-term insurance subscription consultation: 080-874-0000
Long-term insurance subscription: 1877-6088
Credit Loan: 1877-5208
Eyu Direct: 1688-2688
Bancassurance: 1688-2002
Sold out monitoring: 1688-6997
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Heungkuk Fire & Marine Insurance claim method, documents
Heungkuk Fire & Marine Insurance’s insurance claim process goes through the following steps: insurance claim application > preparation and submission of required documents > designation of compensation officer > review and investigation of compensation > insurance payment decision and payment guidance.
Insurance claims can be made through mobile phone, website, registered mail, in-person application, fax, etc. Claims through mobile and website can be made after accessing the mobile website or installing the APP.
[Mobile billing method]
Select claim subject/claim type
Enter accident information
Agree to terms and conditions
Submit documents
Application completed (notification message received)
[Homepage billing method]
Check billable contract
Personal information consent
Enter accident details and set up account
Submission of documents and completion of application
[How to claim by registered mail]
Mailing address: (07254) Receptionist, 9th floor, Heungkuk Life Insurance Building, 7 Beodeunaru-ro 2-gil, Yeongdeungpo-gu, Seoul (Yeongdeungpo-dong 2-ga)
[In-person application request method]
Business hours: Weekdays 9:00 AM to 6:00 PM
How to apply: Apply in person at any Heungkuk Fire & Marine Insurance Financial Plaza nationwide.
[Fax billing method]
Corporate corporate insurance (1 year short-term insurance)
Group Insurance: 0504-800-0303
Corporate insurance: 0504-800-2202
Long-term insurance: 0504-800-0071
When requesting by fax, long-term insurance claims can only be made for liability insurance, and disease and accident insurance claims cannot be accepted.
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Heungkuk Fire & Marine Insurance Car Insurance
Heungkuk Fire & Marine Insurance has two types of car insurance: direct car insurance and My Car car insurance that can be purchased online.
Heungkuk Chemical My Car Car Insurance is an insurance that provides comprehensive compensation for damages caused to others due to an accident involving a car, which has now become a necessity in daily life, as well as damages to the driver and his or her immediate family.
The features of MyCar car insurance can be broadly divided into the following four categories.
Insurance premium discount through selection of driver range and driver age limit
Driver scope: Family, 1 insured person, couple, family and siblings, 1 insured person + 1 additional person optional
Driver age limit: 21, 22, 24, 26, 28, 30, 35, 43, 48 or older (based on age)
Insurance premium discount benefits through signing up for various special contracts
My Car mileage special contract for those who drive a short distance per year
Special provisions regarding the installation of video recording devices in vehicles for those equipped with a black box
Special child discount for those with children under 12 years old
Coverage expansion special contract that allows you to receive more coverage
Special contract for short-term expanded coverage for temporary drivers that can increase the range of drivers eligible for compensation
Special contract for legal cost support to compensate for costs related to liability for legal damages
New car value compensation special contract that allows you to receive compensation for the entire subscription amount for a new car
My Car emergency dispatch service that rushes to you when you need help.
Can be used up to 7 times a year (previous contract subscription period: 1 year, My Car used no more than 3 times)
12 different services available, including emergency towing and emergency refueling
Additional coverage products such as My Car Extended Coverage and My Car Plus can be selected.
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Heungkuk Fire & Marine Insurance Actual Expense Insurance
Last July, Heungkuk Fire & Marine Insurance launched the non-dividend Heungkuk Fire & Marine Insurance Actual Medical Cost Insurance, a standalone product that only covers actual medical expenses.
Non-dividend Heungkuk Fire & Marine Insurance’s actual medical expenses insurance allows you to receive reasonable medical expenses by subscribing only to actual medical expenses without signing up for other special terms and conditions. You can also choose special contracts for the three major non-covered medical expenses: manual therapy, extracorporeal septal wave therapy, proliferation therapy/injections/magnetic resonance imaging (MRI, MRA).
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Heungkuk Fire & Marine Insurance Customer Center Phone Number | Insurance claim method, documents | call center | car insurance | Actual cost insurance | Direct emergency dispatch accident report | We learned about cancellation 2024.