핸드폰 분실시 대처요령If you lose your phone, the first thing you should do is report it as lost. This is because it is necessary to prevent damages such as personal information leakage or mobile phone micropayments. You can easily report the loss by calling the customer center of each mobile carrier. Reports can also be made via the Internet. It is also important to obtain proof of loss when your smartphone is lost. A loss verification certificate is necessary to verify the person’s information if there is a person who has used a lost smartphone. Note that this certificate of loss can be issued at a nearby police station, police station, or the National Police Agency’s Lost and Found Center.
A cell phone location tracking service can help you find where your lost smartphone is. If you are using an Android operating system, such as Samsung Electronics’ Galaxy series, LG G8, or V50, access the device manager page and log in with the Google account linked to your smartphone to track your phone’s location. However, in order to use this function, the GPS function of the smartphone must be activated.
On the other hand, if you are using an Apple iPhone, you can use the ‘Find My iPhone’ service to locate your phone. And if you suspect that someone intentionally stole it, you can also use functions such as data initialization and screen lock, so it’s useful to know.
A common place to lose a smartphone would be when taking public transportation such as a bus, subway, or taxi. If you forget your smartphone while riding the subway, you can find it through the Lost and Found Center of Seoul Transportation Corporation or Korail. If you use Seoul public transportation, you can also find it at the Public Transportation Lost and Found Center operated by Seoul City.
If you leave your smartphone while riding the bus, you can contact the garage of the bus you boarded to check the lost smartphone. If the bus you got on and off does not come to the garage, you can get the contact information of the bus driver and contact them directly, considering the boarding and disembarking time.
If you lose it in a taxi, there are several ways to retrieve your smartphone, depending on how you paid for the taxi fare.
If you paid the taxi fare with a credit card, you can check the taxi information through the receipt. If you paid the taxi fare with T-money, contact the T-money center to obtain related information such as the taxi driver. However, if you did not bring a receipt due to cash payment, you can contact the National Association of Taxi Transportation Business Associations to check whether the lost item was found.
