이마트 재고확인 “You can check inventory through the app”… E-Mart Introduces ‘Product Search Service’

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[Maeil Ilbo Reporter Kang So-seul] In the future, it will be possible to check the inventory of large mart offline stores through an online application.
E-Mart announced on the 21st that it will open a new feature of the app, ‘product search service’, for all stores.
The ‘product search service’ is a function that enhances the convenience of offline shopping by providing information such as whether the products sold at the E-Mart store are operated, stock quantity, price, and events through the E-Mart app.
It is to strengthen shopping competitiveness by applying the product search system implemented in e-commerce to offline shopping.
E-Mart said, “E-Mart identified that there is a demand for customers to know the operation status and price of the product they want to purchase in advance before visiting the store through customer VOC (Voice of Customer) analysis.” We have introduced a new service to solve problems and improve convenience.”
Inventory information of the ‘product search service’ can be checked by logging in to the E-mart app and setting up a regular store, and is provided from 8:00 am to 11:00 pm. In the case of some fresh foods sold by weight in units of 100g, inventory information is not displayed due to their characteristics.
In addition, you can see the availability of E-Mart stores near your regular stores, and you can also check the satisfaction and reviews of other customers who have purchased the product through product search.
In addition, it provides real-time popular search word rankings that aggregate keywords most frequently searched by customers by hour, exposing real-time shopping trends, and providing keywords related to search contents through recommended search words, further enhancing service convenience.
Emart plans to further enhance its functions by focusing on customer convenience in the future.
Ryu Ye-na, E-mart Mobile Service Planning Chapter Lead, said, “As the product search service enables offline sales to be searched like online shopping, shopping convenience is expected to further increase.”

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