오뚜기 고객센터 전화번호The following is the full text of the apology.
Along with a sincere apology to our customers who cherish and love Ottogi, we would like to inform you as follows. On March 10, 2021, ‘Ottogi Old Seaweed’ was reported in connection with the suspicion of ‘mixing Chinese seaweed’ reported by MBC, and we sincerely apologize to our customers. Our seaweed products are supplied by three companies, and one of them is being investigated for violation of country of origin indication. Although nothing has been clearly revealed at this time, Ottogi has decided to voluntarily recall the product in order to relieve customers’ anxiety and suspicion. This product is a product marked with ‘F2’ on the date of manufacture among ‘Ottogi Old Cut Seaweed’, and products stored in your home can be fully refunded. For detailed information, you can receive guidance from the Ottogi Customer Service Center (080-024-2344). All employees of Ottogi Co., Ltd. will continue to do their best to supply better quality products to customers. Once again, we sincerely apologize to our customers.
2021.3.11
Ottogi Co., Ltd.
CEO Lee Kang-hoon
Ottogi old seaweed refund method
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You can call 080-024-2311 or leave a message on the homepage.
http://www.ottogi.co.kr/customer/counseling.asp
It is also a way to call the customer service center directly, but they say that seaweed is a product that is sold a lot, so the connection is not good.
Inquiry type: I have a complaint or other, and fill in the subject, name, email, and contact information. Fill in everything and click OK to send it to Ottogi.
Also, you receive an e-mail or phone call during the business hours of the Ottogi Customer Service Center. You can send a photo of the front and back of the Ottogi old seaweed to Ottogi by e-mail or text message. You can also take a picture of your name and send it.
Today, Ottogi old seaweed refund method Customer center phone number E-mail I think it would be most convenient to post it as a customer message on the Ottogi homepage and wait for a phone call or e-mail. Is there anyone who hasn’t eaten Ottogi seaweed? It’s neatly sealed in the wrapping paper, and there’s seaweed that’s comfortably cut, so I bought and ate it, but it’s really unfortunate.
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