Check Gwangju Bank’s customer center phone number, business hours, and other usage information, as well as how to report a lost card. Gwangju Bank is called ‘KJB Gwangju Bank’ and is said to be the representative bank of Gwangju, Jeollanam-do. As a local bank that started in 1968, it has branches throughout Jeollanam-do, including Gwangju, and the metropolitan area, including Seoul.
Gwangju Bank Customer Center Phone Number
Dedicated call center for each service
How to report loss of Gwangju Bank card
Gwangju Bank Customer Center Phone Number
Gwangju Bank’s main customer center phone numbers are 1600-4000 and 1588-3388.
Customer Center Phone Number: 1600-4000/ 1588-3388
Dedicated call center for each service
In addition to the representative customer center, specialized call centers for each service are operated.
When calling from abroad, the number is 82-62-239-5000.
For the visually impaired only: 1644-7766
Senior citizens, plain language service only: 1661-3633
Personal credit loan hotline: 1644-0701
Card loan, cross product sales consultation: 1899-9600
KJ Card Help Center: 1577-3650
Gwangju Bank-Customer Center
Gwangju Bank business hours
The business hours of bank branches are from 9:00 to 16:00 on weekdays. However, the customer center is open from 9:00 to 18:00. Please note that consultation is possible until 18:00 even after the branch is closed.
Consultation hours: Weekdays 9:00 – 18:00 (Closed on public holidays)
How to report loss of Gwangju Bank card
In addition to your card, if you lose a bankbook or seal, it is important to report the loss to prevent the risk of an accident. You can report the loss through the customer center identified above, or if you are using Gwangju Bank internet banking, you can also report it through the website or app.
On the Gwangju Bank website, you can report loss from the [Customer Center > Accident Report] menu. Accident reports are subject to cashier’s checks, bankbooks, seals, cash cards, credit cards, check cards, security cards, and OTP.