Today, we will learn about K-Bank customer service phone number, business hours, operating hours for each K-Bank business, fees, etc. I think reading this article will be helpful if you are looking at banking services related to Plus Box, K Bank’s parking account, deposits, savings, account opening, and check card.
K Bank – Customer Center – Phone Number – Banking Hours – Fees
K-Bank
K Bank Customer Center Phone Number Banking Hours Fee
K Bank homepage
K Bank Customer Center Phone Number Business Hours
K Bank operating hours
K Bank Fee
K Bank Customer Center Phone Number Banking Hours Fee
K Bank homepage
K Bank-Homepage
K Bank Customer Center website
On the homepage-customer center screen, check menus such as confirmation of inquiry history, downloading forms, submission of tax-exemption documents, remote support, accident report and release, bank account limit release, usage hours, fee information, automated teller machine (ATM) information, interest rate information, etc. You can do it.
K Bank Customer Center Phone Number Business Hours
K Bank-Customer Center-Phone Number-Business Hours
Banking Customer Center: 1522-1000
Card service customer center: 1522-1155
K Bank’s call center phone number for banking services is 1522-1000, and the customer center phone number for card services is 1522-1155. From overseas, you can call a customer center representative by calling 82-2-3776-9111.
Customer Center Business Customer Center Operating Hours
Banking customer center daily 09:00 ~ 18:00
Card Service Customer Center Weekdays 09:00 ~ 18:00
Talk counseling available 24 hours a day
At the K Bank Customer Center, you can talk to a customer center representative regarding how to use the K Bank app, deposits and savings, loans, cards, overseas remittance, and insurance during business hours between 9:00 am and 6:00 pm, and at other times. Only report-related tasks can be processed, and chat consultation is available 24 hours a day.
K Bank operating hours
Available business hours
Deposit/savings inquiry 24 hours a day
Deposit/savings subscription and cancellation within 24 hours
Immediate transfer/automatic transfer/bulk transfer 24 hours
Confirm transfer result within 24 hours
Quick transfer 24 hours
Loan inquiry 24 hours a day
Loan application/cancellation 24 hours
24 hours to apply for loan increase/extension
Interest payment 24 hours
Card new/cancelled 24 hours
Card reissue 24 hours
Securities account inquiry/subscription/cancellation daily 00:30~23:40
Account transfer service inquiry daily 09:00~22:00
Account transfer service change/cancellation Weekdays 09:00~22:00
Utility bill inquiry/registration/change/cancellation weekdays 09:00~22:00
Utility bill payment/cancellation daily 00:30~23:30
Most transactions, such as K Bank deposit subscription and cancellation, remittance, and new card issuance/cancellation, are available 24 hours a day.
Available business hours
Deposit/withdrawal notification service application/change/cancellation 24 hours
Cardless transaction service application/change/cancellation 24 hours
Certificate issuance 24 hours
Certification center (OTP/public certification/bio) inquiry 24 hours a day
OTP/public authentication/bio authentication issuance/re-issuance 24 hours
OTP/Bio-authentication registration/cancellation 24 hours
New public certificate issuance daily 09:00~18:00
OTP/Public Authentication/Bio Authentication Disposal 24 hours
Overseas remittance 24 hours
Application/Change of Foreign Exchange Bank Designation Weekdays 09:00~18:00
Loss report/release 24 hours
Emergency stop 24 hours
K Bank Fee
1. Transfer fee
Job Type Fee Amount
Free bank transfer fee
Other bank transfer fee (per transaction) exemption (free)
Overseas remittance fee (per transaction) 4,000 won
Free automatic transfer fee (bank bank)
Automatic transfer fee (other bank) exemption (free)
At K Bank, transfer fees to our bank/other banks are free, and automatic transfer fees are also free. The overseas remittance fee is currently 4,000 won per transaction.
2. Automatic machine fee (ATM)
ATM GS25, all banks and branded ATM machine affiliated VAN companies
Withdrawal fee exemption (free) 1,100 won
Deposit fee 1,500 won
Transfer fee: 1,300 won for orders under 100,000 won
Over 100,000 won 1,500 won
K Bank ATM deposit, withdrawal, and transfer fees vary depending on the type of affiliated ATM machine. Fees are exempted from automated machines and bank ATMs within GS25, but deposit and withdrawal fees are charged when using ATMs of other affiliated VAN companies.
3. Certification documents and other service fees
Job Type Fee Amount
Free public certificate issuance fee (for personal banks)
SMS notification service monthly fee: 900 won per month
Charge per case: 20 won per case
Free issuance fee for certificates related to reception work (KRW 1,000 per case when withdrawal of membership or agent requests handwritten issuance)
Pledge establishment fee 5,000 won (per case)
Financial information provision notification fee: 2,000 won (per case)
Document viewing fee 2,000 won (per document)
Free credit-related certificate issuance fee
Bank inquiry receipt: KRW 20,000/deposit/receipt KRW 30,000
Frequently Asked Questions (FAQ)
1. How do I lift the transfer limit for a K Bank limit account?
You can lift the transfer limit on a limited account after opening the first account by using public My Data, submitting supporting documents, or simply authenticating as an office worker using a joint certificate.
1) Use public My Data
-Customer Center → Release bank account limit → Agree to public my data → Authentication
2) Submit supporting documents
-Confirmation of health insurance qualification gain or loss
-Business registration certificate
-Management fee bills, etc.
You can take a photo of the supporting documents and submit them.
3) Simple authentication for office workers with a joint certificate
-Joint certificate registration → Simple authentication for office workers
2. What are the transfer and withdrawal limits for Hi teen?
Hi teen, an account exclusively for teenagers, is subject to a combined limit on transfer and withdrawal amounts, and can be used up to 300,000 won per day and 2 million won per month. If today’s combined transfer and withdrawal amount was 250,000 won, the combined transfer and withdrawal amount on the same day cannot exceed an additional 50,000 won.
3. When sending money overseas, is the 50% preferential exchange rate applied to all countries?
A 50% exchange rate discount is provided to 18 countries using the overseas account remittance method. For the 68 countries where the MoneyGram remittance method is applicable, exchange rate preference does not apply.
4. How long does it take for the card to be delivered?
It takes approximately 3 to 5 business days for the card to be delivered.
5. What is the check card payment limit?
The basic limit is 6 million won per day and 20 million won per month, and the maximum limit is 20 million won per day and 50 million won per month. You can change the check card payment limit by selecting the card on the card inquiry screen and clicking ‘Management’ in the upper right corner.