If a problem occurs while using IQOS, where can I get help? The IQOS after-sales service center is the solution. In this article, we will take a closer look at the location, business hours, and usage method of the IQOS after-sales service center.
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IQOS AS Service Center location and usage information
Finding an IQOS after-sales service center is very simple. You can visit the IQOS website and use a local search to find a service center near you. At the service center, you can use services such as IQOS purchase, A/S exchange, usage guidance, cleaning service, use of a friend referral code, and trade-in sales. Service centers are usually open from 10:30 to 21:00. There are slight differences for each center, so it is recommended to check before visiting.
IQOS after-sales service center information
The business hours of the IQOS after-sales service center are from 9:00 AM to 7:00 PM on weekdays and from 9:00 AM to 1:00 PM on Saturdays. Please note that we are closed on Sundays and public holidays. Exchange, return, and refund policies are possible within 7 days of receiving the product without damaging the product value. Please note that online purchases cannot be exchanged or returned at offline stores. If there is a problem with the product when using the service center, you can consult in advance by phone.
IQOS A/S Center phone number and warranty period
The IQOS after-sales service center phone number is 080-000-1905. The product warranty period is 12 months from the date of purchase or 15 months from the date of manufacture, and free repair is possible within the warranty period. You should also be fully aware of the exchange and refund policy.
Guide to using IQOS after-sales service
When using the IQOS after-sales service, please be aware of differences in service center business hours, product warranty periods, policies, etc. If there is a problem with the product, you can check by calling the customer service center or visiting in person.
Today, we learned more about the location, business hours, and phone number of the IQOS after-sales service center. We hope this will help you with product-related inquiries or service use.
information
detail
Service center operating hours
Weekdays 9 AM to 7 PM, Saturdays 9 AM to 1 PM
Exchange, return, and refund policy
Returns and refunds are possible within 7 days of receiving the product, provided there is no damage to the product value.
IQOS AS phone number
080-000-1905
Product warranty period
12 months from the date of purchase or 15 months from the date of manufacture
Exchange and Refund Policy
Free exchange for the same product is possible within the warranty period. Heater blade damage due to customer negligence can be exchanged free of charge once only for Care Plus subscribers.