It is an open market site that can be compared to Auction/G Market. 11st is an open market subsidiary of SK Square. In addition to the open market, we are expanding our business in various areas. Today, we will give you information about the 11th Street Customer Center phone number, ARS, and sign language counseling number.
1. Customer center main number
The 11th Street representative customer service phone number is 1599-0110. ARS call fees are charged to the calling customer, and only reporting consultations are available on weekends and public holidays. The ARS numbers for each weekday time slot are as follows.
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▶ Weekdays from 09:00 to 18:00
No. 1 – Order and payment method
No. 2 – Delivery
No. 3 – Return/Exchange/Cancellation/Refund
No. 4 – Event
No. 5 – Gifticon
No. 6 – Other inquiries
▶ From 18:00 on weekdays to 09:00 the next day
No. 1 – Email consultation application
Number 2 – Report personal information theft
No. 3 – Report illegal transaction
No. 4 – Report service failure
2. ARS by service
Late-night consultation is available from 20:00 to 09:00 the next day to report illegal transactions, theft of personal information, and service failures. Sign language consultation can be done at a dedicated center for wired video call terminals. Customer center ARS call fees are charged to the calling customer, and the ARS numbers for each service are as follows.
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▶ Weekdays from 09:00 to 18:00
Representative Customer Center: 1599-0110
Amazon: 1566-7171
Event: 1599-8080
Member: 1599-4796
Seller Customer Center: 1599-5115
▶ Weekdays from 09:00 to 18:00 (excluding lunch time from 12:00 to 13:00)
Direct mall: 1599-3883
Tickets: 1599-9640
Sign language consultation: 1599-5893
3. Sign language counseling information
You can consult with professional counselors at the Sign Language Counseling Center on all matters related to 11th Street. This is a consultation service for customers with hearing and language difficulties, and call fees are charged to the calling customer. Landline phones can be connected to video call-only terminals, and mobile phone service was temporarily suspended on May 31, 2021. To ensure a smooth consultation process, the consultation content and video information are automatically saved, and the saved consultation videos are automatically destroyed after 3 years.
Source: https://goodclover.tistory.com/1668 [Good Tip Country: Tistory]