Korea Investment & Securities Customer Center Telephone Number Nationwide Branch/Sales Branch Information (Shortcut) Agent Speed Code Extension Number ARS Call Center Operating Hours Business Hours Domestic Stocks Overseas Stocks Futures Options Let’s summarize the financial product consultations.
If you are a customer of Korea Investment & Securities, please call the customer center and consult with questions about app usage, certificate issues, public stock subscription, etc.
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Korea Investment & Securities Customer Center Phone Number ARS Call Center Operating Hours Operating Hours
Korea Investment & Securities Customer Center Phone Number ARS Call Center Operating Hours Let’s find out about the operating hours.
Korea Investment & Securities Customer Center Phone Number
Let’s learn about the Korea Investment & Securities Customer Center phone number.
Korea Investment & Securities Customer Center phone numbers are 1544-5000, 1588-0012, 080-023-0012, and overseas (82-2-2090-4000).
Agent connection hours are from 8:00 to 18:00 on business days.
At other times, only work such as account inquiry, market price inquiry, ARS transaction password registration/change, and accident report is possible.
However, consultation regarding system use is available 24 hours a day from 7:30 to 19:00 for accident reports and payment suspension requests.
ARS Call Center Operating Hours Business Hours
Let’s look at the ARS call center operating hours and business hours.
If you want to trade stocks using Korea Investment & Securities ARS, you must apply for use of ARS in advance.
You can apply by visiting a branch or through MTS, website, etc.
You must also register your ARS transaction password to use it.
The available times to connect with a counselor at the Korea Investment & Securities Customer Center are as follows.
Business day business consultation: 08:00~18:00
System consultation: 07:30~19:00
Accident reporting and payment suspension consultation: available 24 hours a day
More information can be found below!
Go to Korea Investment & Securities
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Agent speed dial extension number Nationwide branch/sales information (direct link)
Let’s learn about the Korea Investment & Securities counselor’s shortcut number extension number and national branch/sales office information (direct link).
Agent speed dial extension number
You can call the Korea Investment & Securities Customer Center at 1544-5000, 1588-0012, 080-023-0012, or overseas (82-2-2090-4000) and then apply for the service using the extension number below.
The extension numbers are listed below.
No. 1: Order and subscription related services
No. 2: Information on market prices and trading trends
No. 3: Check securities transaction history and balance
No. 4: Transfer and loan related services
No. 5: Other services such as accident reporting and payment suspension
Number 0: Connect to a counselor
Nationwide branch/sales information (direct link)
Let’s look at nationwide branch/sales information (direct link).
Korea Investment & Securities’ national branches/sales offices include the headquarters, 70 nationwide branches, and 10 overseas local corporations.
When you visit the head office or branch to conduct business, you can search the address, phone number, and map. Please visit the nearest location to conduct business.
👇 More information can be found below!
Go to nationwide branch/sales information information
Consultation on domestic stocks, overseas stocks, futures, options, and financial products
Let’s learn about domestic stocks, foreign stocks, futures, options, and financial product consultations.
The Korea Investment & Securities website provides friendly explanations for novice users, including stock market classification, stock market trading system, trading hours, trading units, order execution priority, settlement system, upper and lower price limits, and types of orders.
It provides explanations and usage methods for various financial products, including derivatives trading procedures, account opening for each trading product, and classification of derivatives.
If you go to the User Guide tab at the top of the Korea Investment & Securities website, you will find account opening guide, business usage guide, online usage guide, financial product usage guide, and stock futures option usage guide.
In the Financial Product Usage Guide tab, you can receive CMA service/fund service/financial product usage guide.
In the stock futures options tab, you can receive guidance on using domestic stocks, overseas stocks, futures, options, and financial products.
Korea Investment & Securities website > User Guide > Financial Product User Guide > CMA Service/Fund Service/Financial Product User Guide
Korea Investment & Securities website > User Guide > Stock Futures Option User Guide > Securities Exchange Market Guide > Stock Trading Market/ETF Market Guide/ELW Market Guide/Futures Options/Derivatives/HTS Overseas Securities Trading/Margin System Guide/Account Freeze System