This time, we will learn about Kakao Bank Customer Center. Kakao Bank is an internet-only bank, and is a service that allows you to easily handle banking transactions through a smartphone app. However, Kakao Bank also has a customer center, and you can receive consultation over the phone or through KakaoTalk. We will inform you of Kakao Bank customer center, operating hours, phone, and KakaoTalk consultation methods.
Contents [hide]
1 Telephone consultation
1.1 KakaoTalk consultation
1.2 Wait! Links to related materials Read along!
1.3 Conclusion
1.4 Related
Telephone consultation
The main phone number for Kakao Bank Customer Center is 1599-3333. If you call this number, you can inquire about deposits/savings, loans, cards, apps, etc. Consultation times are as follows:
Deposit/savings, loan, card, and app inquiries: Open from 9 a.m. to 10 p.m., 365 days a year. Rent deposit loan, foreign exchange inquiries: Open from 9 a.m. to 6 p.m. on weekdays.
To receive a phone consultation, you must go through an identity verification process. Here’s how to verify your identity:
Enter your resident registration number and password
Enter your resident registration number and date of birth
Resident registration number and mobile phone verification
A variety of problems can be resolved through phone consultation. For example, you can report lost or stolen cards, reset passwords, open and close accounts, and apply for and repay loans.
KakaoTalk consultation
You can also receive consultation at Kakao Bank Customer Center through KakaoTalk. There are two methods of KakaoTalk consultation: chatbot and agent.
Chatbot: Operates 24 hours a day, 365 days a year and provides answers to simple inquiries. When you enter a word or question you are curious about, the appropriate answer will be displayed. Additional explanations for difficult words or complex content are provided through links.
Agent: Operates the same as the customer center operating hours, and you can chat with a real human agent. You can request a problem that cannot be resolved through the chatbot or if you need detailed consultation.
To receive KakaoTalk consultation, log in using the following method.
Select the Customer Center menu in the Kakao Bank app and press the Consult via KakaoTalk button.
Add friends on KakaoTalk and select Kakao Bank Customer Center from the friends list.
From the friends list, enter ‘Kakao Bank’ in the search box and add friends from the search results.
You can solve various problems through KakaoTalk consultation. For example, you can check account balance, check transfer history, adjust card limit, check loan limit, and resolve app errors.
for a moment! Links to related materials Read along!
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conclusion
This time, we learned about Kakao Bank Customer Center. Kakao Bank Customer Center provides consultation via phone and Kakao Talk, and can solve various problems. Kakao Bank Customer Center responds kindly and quickly, so you can contact us at any time. Kakao Bank customer service center is not difficult.