차지백 서비스 What if you’ve been scammed by overseas direct purchase? Use credit card chargeback service – PULS News

차지백 서비스The chargeback service is a service where the consumer receives a refund of the transaction amount by submitting supporting documents to the credit card issuer when it is difficult to autonomously resolve the issue with the business due to damage such as non-delivery or misdelivery after purchasing an item with a credit card overseas. This service can be used not only for damage to items purchased directly from overseas, but also for damage related to hotel and rental car reservations and tax refunds incurred while traveling overseas.
 
 
To use the chargeback service, you must pay attention to the following:
The chargeback service does not prevent or completely resolve damage from overseas direct purchases. Therefore, when purchasing directly from overseas, it is important to use a trustworthy site and carefully check product information and purchase conditions. If the damage cannot be resolved with the chargeback service, please contact the Korea Consumer Agency’s [International Trade Consumer Portal] or [Consumer Counseling Center].
division
Items exceeding USD 1,000
Items worth less than US$1,000
common documents
1. Refund application form
2. Import declaration certificate
documents to be submitted
3. Export declaration certificate
3. Goods invoice
4. Seller’s return confirmation document
5. Refund receipt data
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