If I lose an item such as my wallet or cell phone while using public transportation such as a bus or subway, where can I go to retrieve the lost item? The National Police Agency and the Seoul Metropolitan Government operate a public transportation lost and found center. This time, we will learn how to find lost items on buses and subways.
■ Find lost items you forgot to get off the bus
If you lose something while using the bus, you must first find out the information on the bus you used and then contact the garage. At this time, you must inform the person in charge of the depot of the bus number you boarded, the stop you got off at, and the time you got on and off, and check to see if there are any lost items. After finding the lost item, you can visit the garage and pick up the lost item in person.
If you become aware of the loss immediately after getting off the bus and take quick action, you can check the contact information of the bus driver who boarded the bus at a local garage or bus information system and contact the bus driver directly to check whether the lost item has been recovered.
National Police Agency Lost and Found Integrated Portal
National Police Agency Lost and Found Integrated Portal
National Police Agency Lost and Found Integrated Portal
Items are stored at the bus garage for 7 days and then handed over to the police station. In this case, you can use lost119 to find your lost item. At lost112, items lost on public transportation or anywhere else are collected here, so check lost112 whenever you have lost something.
National Police Agency Lost and Found Comprehensive Management System
www.lost112.go.kr
When checking for lost items immediately after getting off the bus, check with the bus driver’s contact information at the garage or in the bus information system.
When checking for lost items within 7 days, check at the depot with the bus number, alighting stop, and boarding and alighting time (date).
When checking for lost items after 7 days, check on the lost112 site.
■ Find lost items you forgot to get off the subway
In the subway, as in the bus, it is important to remember the information on the subway you used when you lose something. You must check exactly where you got off and check the compartment number written at the foot of the platform. The more you know the compartment number, the more likely you are to find your lost item quickly.
If you checked the lost item after getting off or were unable to tell the station staff about the lost item due to urgent business, visit the subway lost and found center and check with the staff the time you boarded the train or the time you got off with your transportation card and then train for that time. It is said that they will help you retrieve lost items by checking the number and the current condition of the train (whether it is running, whether it has been delivered to the base, etc.).
The subway lost and found center is available from 9 a.m. to 6 p.m. on weekdays, and on public holidays or before and after operating hours, you can visit the station office to inquire about lost items. The city of Seoul operates a public transportation integrated lost and found center. Please note that if you visit the Lost and Found Center website, we are increasing the recovery rate of lost items by taking photos so that you can confirm that you have lost the item.
Public transportation integrated lost and found center
Public transportation integrated lost and found center
Public transportation integrated lost and found center | Seoul
www.seoul.go.kr
When checking for lost items immediately after getting off the subway, provide information about the subway and lost items to the station staff.
When checking lost items outside a subway station, visit the lost and found center and use your transportation card. Check train information and retrieve lost items (weekday lost and found centers open from 9 a.m. to 6 p.m.)
In the case of Seoul, the public transportation integrated lost and found center website is operated.
This is how to find lost items on public transportation.