Our card is one of Korea’s representative card services that many people use. I also use my main bank and credit card a lot, to the point where I use our own card. I happen to have been a regular customer of Woori Bank for over 10 years – anyway, when using the card, unexpected problems, changes, or inquiries often arise.
In my case, when I had to replace a card I had used for a long time or sometimes thought I had lost it (fortunately it was a mistake), I went to our card customer service center. We would like to inform you about our card customer center service. (It’s quite well made.)
We will inform you of the Woori Card Customer Center phone number, hours, connection to a counselor, online consultation method, etc.
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Woori Card Customer Center Phone Number
Woori Card Customer Center Hours
How to connect to a Woori Card customer center agent
Woori Card Customer Center Online Consultation
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Let’s quickly and easily find out about the postpaid Hi-Pass card with no annual fee!
Woori Card Customer Center Phone Number
Our card customer center representative phone number: ☎️ 1588-9955 / 1599-9955
When using from overseas: 82-2-6958-9000
Card phone application (simple card viewing): 1599-0200
Financial services (long-term, short-term card loans, etc.): 1577-9000
Card payment and overdue inquiries: 1599-6300
Report loss of card: 1588-5300 (consultation available 24 hours a day, 365 days a year)
Child Love and Child Happiness Card Consultation: 1599-9977
Sign language counseling phone number: 070-7451-9655 / 070-7451-9656
Car installment consultation: 1544-9800
Woori Card-ars-Number Information Table
For most tasks, confirmations, or ambiguous areas, please call the main number first and receive guidance.
Various-service-telephone number
Woori Card Customer Center Hours
Telephone ARS general consultation: Weekdays 09:00 ~ 18:00
Loss and approval consultation: Available 24 hours a day, 365 days a year.
Mobile phone text consultation: Weekdays 09:00 ~ 18:00
Sign language consultation: Weekdays 09:00 ~ 18:00
How to connect to a Woori Card customer center agent
You can think of the agent connection as number 0 by default. First, if you call the main number 1588-9955/1599-9955, most people will use the individual membership number by pressing 1, but as you can see, the number 0 is the employee connection number. Corporate members and non-members are also assigned the number 0 as an employee. Easy, right?
Woori Card-ars-Smartphone-Picture
Number tag – employee connection – boxed
The same goes for financial services (long-term and short-term card loans). Press 0 to connect to an employee.
financial services-smartphone-ars-picture
Woori Card Customer Center Online Consultation
Woori Card Customer Center website
Woori Card Customer Center provides easy online consultation in addition to phone or ARS consultation. You can check out these various lists on the menu just by accessing the Woori Card Customer Center website. You can choose whatever you are comfortable with, right? For example, many people use chatbot services these days. (Easily and quickly use services such as card applications, major inquiries, and changes)
Woori Card-Chatbot-Conversation Start Button
Chatbot – Description
Chatbot-Application Function-Explanation
Chatbot-Function-Description
Chatbot-1 to 1-Chat Window
It’s really nice because you can use it as easily as a KakaoTalk chat window. It is extremely useful as it recommends everything from simple procedures such as checking your statement to cards that suit your personality or spending patterns. Another advantage is that it is AI, so it is serviced 24 hours a day, 365 days a year!
Other major services provided by our card customer center are as follows.
● Mobile phone text consultation: Write down your questions via SMS text and send it to 1544-0608 to receive an answer via text message. However, in the case of text consultation, it is good to receive simple answers such as document information or branch location, but it is difficult to use in-depth services that require identity verification. (Text transmission usage fee: 50 won per information usage fee + Text message usage fee: 30 won for short message, 50 won for long message)
● Sign language counseling: We provide sign language services through video calls for people with disabilities who have speech or hearing impairments. I thought this kind of service was a must-have for any large company, so I thought positively when I saw that it was well-equipped. The numbers and times are listed above, so check them if necessary. Sign language consultation is possible. Video calls can be used with smartphones and C-Talk video phones installed with Android OS.