옥천hub 간선상차As the e-commerce market grows and non-face-to-face transactions are activated due to COVID-19, parcel deliveries are exploding. Those who are anxiously waiting for CJ Logistics courier must have seen “Okcheon HUB” while looking up an invoice. In this post, we will answer questions related to Okcheon HUB, such as the meaning of Okcheon HUB, the meaning of loading/unloading on Okcheon HUB, and when I will be able to receive my parcel trapped in Okcheon HUB.
Okcheon HUB is an intermediate distribution center of CJ Logistics, where parcels sent from different regions are gathered and boxes are reclassified to be sent to regional sales offices. This is because the task of sorting parcels in one place and sorting them to similar destinations is efficient from a broader perspective. Okcheon HUB is located in Geonjin-ri, Iwon-myeon, Okcheon-gun, Chungcheongbuk-do. If you look at the map below, Okcheon Hub is geographically located in the center of Korea. For CJ Logistics, it is an appropriate place to classify tens of millions of delivery boxes processed per day by region.
However, as it is a place where countless parcels are gathered and sorted, there is a possibility that the sorting work will be delayed or lost. Therefore, often my courier is stuck in Okmuda (Okcheon HUB) and stays for several days. Usually, parcels are sorted out from Okcheon HUB within a day, but if they stay at Okcheon HUB continuously for more than a few days, there is a possibility that a problem such as loss has occurred.
When checking the waybill, if the status is “Okcheon HUB trunk line drop off”, it means that your parcel has arrived at Okcheon HUB. If there is only “drop-off on the main line”, the sorting process is incomplete, so it takes an average of one day to drop off on the main line, and it takes one day at the earliest and two to three days at the latest to receive it.
If the “Okcheon HUB main line loading vehicle” is completed, it means that the Okcheon Hub has finished sorting the parcels by region and is loaded onto the delivery truck and ready to depart for the final destination. When trunk loading and unloading is completed, the goods are moved to the local sales office of the courier company and delivered to the courier recipient within a day or two.
If your parcel does not move at Okcheon HUB, it may be due to loss or delay in sorting. If you want to receive your parcel as quickly as possible, we recommend that you try the following methods. First, you can contact the Korea Express Customer Center to call the waybill number and urge it. Second, there is a way to visit the Okcheon HUB directly after checking the person in charge through the customer center. In this case, you must contact us in advance unconditionally to confirm that direct pickup is possible. This is because the distribution center is large and complex, so it may be difficult to receive it if you visit without contact. For inquiries to Korea Express Courier Customer Center, please refer to the details below.
So far, we have looked at the meaning of Okcheon HUB, trunk loading and unloading. If my courier stays at Okcheon HUB for a few days, I hope this post will be helpful. Since the classification status of Okcheon HUB can only be checked on site, it is recommended to actively use the customer center.
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