Due to sudden weather changes, delays, cancellations, etc., you may need to call the customer center directly.
Let’s take a look at the information on Air Busan’s phone number and customer center operating hours below.
1. Customer Center Phone Number Operating Hours
When calling from Korea ☎️ 1666-3060
When calling from abroad ☎️ (+82)-70-7997-3060
⚠️ When you dial the number (touch) on your mobile phone, it will be connected automatically!
Air Busan’s customer center (reservation center) phone number is 1666-3060 when calling from Korea, and (+82)-70-7997-3060 including the country code of Korea when calling from abroad.
If you are making a reservation for 10 or more people, you can call the group reservation consultation department at 1666-6265 for group consultation. Since there are many group reservations for domestic flights due to events such as weddings, we recommend making a reservation 2-3 months in advance.
The customer center’s operating hours are 09:00~19:00, and it operates 24/7. Since it operates based on Korean time, if you are calling from overseas, please refer to the overseas reservation center phone number in 3.
2. Air Busan Reservation Center Extension Number
If you decide to call the customer center (reservation center), checking the extension number is a good way to save time.
There is a difference in waiting time between pressing the number after listening to the entire voice guidance message and pressing it immediately after knowing the number.
Number International Domestic
1 Fare information Reservation reconfirmation text message
2 Reservation reconfirmation text message Departure/arrival information
3 Departure/arrival information Flight schedule information
4 Flight schedule information –
9 Connect to a counselor Connect to a counselor
*(asterisk) Listen again Listen again
If it is an emergency, dial 1666-3060 and press 9 (connect to counselor) when the guidance message appears to talk to an Air Busan counselor.
3. Overseas Customer Center (Reservation Center) Phone Number
Since the Air Busan Customer Center operates based on Korean time, you must contact the reservation center that operates based on local (overseas) time to receive information on the current situation.
Below is a list of numbers that can be called from within Korea and abroad, divided by region and city based on Air Busan’s destinations.
Local City Operating Hours (Local Standard) When Calling from Domestic When Calling from Overseas
Northeast Asia Tokyo 09:00 ~ 12:00
13:00 ~ 17:00
(Closed on Saturdays, Sundays, and public holidays) jpreservation@airbusan.com
Osaka
Fukuoka
Sapporo
Nagoya
Qingdao 08:30 ~ 12:00
13:00 ~ 17:30
(Closed on Saturdays, Sundays, and public holidays) 0532-8578-3110 (+86) 532-8578-3110
Xi’an 029-8928-7137 (+86) 29-8928-7137
Yanji 0433-252-0233 (+86) 433-252-0233
Sanya 0898-8802-4917 (+86) 898-8802-4917
Ningbo 0574-5658-5991 (+86) 574-5658-5991
Shenzhen 0755-8652-3060 (+86) 755-8652-3060
Chengdu 028-8313-6533 (+86) 28-8313-6533
Taipei 09:00 ~ 12:00
13:30 ~ 17:00
(Closed on Sat, Sun, and Public Holidays) 02-2516-3355 (+886) 2-2516-3355
Hong Kong 09:00 ~ 17:00
(Closed on Sat, Sun, and Public Holidays) 3489-6320~1 (+852) 3489-6320~1
Macau 8898-2327 (+853) 8898-2327
Southeast Asia Cebu 09:00 ~ 12:00
13:00 ~ 18:00
(Closed on Sat, Sun, and public holidays) 032-494-7640 (+63) 32-494-7640
Siem Reap Operating days 18:00 ~ 20:30
Non-operating days 13:00 ~ 17:00
(Closed on Sunday, and public holidays) 063-969-965 (+855) 63-969-965
Da Nang 20:00 ~ 02:00 0236-383-2626 (+84) 236-383-2626
We have learned about the Air Busan phone number and customer center operating hours.
Among domestic low-cost airlines, Air Busan is quite popular, so many people seem to trust and make reservations.
With friendly service and stable operation capabilities, we have no doubt that it will help you have a pleasant trip in 2023.