We will inform you about the American Standard after-sales service center, repair methods and procedures, warranty period, and repair costs.
American Standard is a company specializing in bathroom and kitchen products, including bidets, toilets, washbasins, faucets, showers, kitchen faucets, bathtubs, and accessories. Since it is a large company, after-sales service is said to be fast and friendly, so if you are looking for a repair, please check the article and get it repaired.
index
1. American Standard AS Customer Center Contact Information
2. American Standard repair method
3. American Standard repair cost
1. American Standard AS Customer Center Contact Information
The American Standard customer service phone number is 1588-5903. Please note that consultation hours are from 9:00 AM to 6:00 PM on weekdays and are closed on weekends and public holidays.
American Standard_Customer Center
American Standda collects the minimum amount of personal information for normal after-sales service, including customer name, mobile phone number, landline phone number, address, and information related to defective products. This information will be deleted after 3 months, but may remain until your after-sales service is properly processed. If you do not wish to have your information collected, please submit a request through customer service.
2. American Standard repair method
If an American Standard product breaks down, please check first to see if there is a way to fix it yourself before contacting A/S. Depending on the product, detailed answers to frequently asked questions may be provided.
American Standard Solve It Yourself >>
American Standard_Solve it yourself
If you find it difficult to solve the problem even after looking at the solution list on your own, you must apply for after-sales service. You can apply for American Standard product after-sales service by calling customer service or making a service reservation on the website.
✔ Reservation of business trip service
First, select your product and symptom. A detailed description of your symptoms will greatly assist us in providing services. If the product used and the product selected are different, the service may not run smoothly. Smooth after-sales service is possible by uploading photos of detailed products and service needs. It is a good idea to upload photos of the front, side, and defects of the product. Enter customer information including the product purchase date.
American Standard Business Trip Service Reservation >>
Once you enter all of the relevant information, you can check available reservation dates. If you make a reservation, the driver will visit you after calling and take care of the problem. If you fill out the form correctly, after-sales service will be processed quickly and the driver will be very friendly.
3. American Standard repair cost
The warranty period for American Standard products is 1 year, and defects due to consumer negligence will be paid for even if they occur within 1 year. Please note that depending on the product, the after-sales service processing period may be slightly delayed.
Even after one year of product warranty period, you can receive after-sales service for a fee.
In the following cases, the warranty period is shortened to half of the normal period.
◾ When used for commercial purposes or at a business location
◾ When used in places other than normal use environments, such as mounted on vehicles, ships, etc.
◾ When installing and using the product in a public place where the frequency of product use is extremely high.
◾ When used for purposes other than home use, such as other production activities
The warranty period for used products does not apply, and we are not responsible for compensation if repairs are not possible. Additionally, after-sales service is not available for imported products not sold by American Standard.
American Standard has very good after-sales service reviews. If you are looking for repairs due to a malfunction of an American Standard product, please call the customer service center or make a reservation for on-site service and receive convenient on-site service.