씨티카드 고객센터I have to call the customer center for an urgent inquiry, but I feel frustrated when I have to go to the next step after listening to the information one by one. In particular, in the case of connecting with an agent, it is always on the last menu, so it seems that I have to wait longer after the information on all menus is finished.
1566-1000 is the main phone number for the Citi Card Customer Center. Citibank and Citicard have different customer center numbers. Citi Card is numbered 1566-1000, and Citibank is divided into numbers 1588-7000.
When I call the main number of the Citi Card customer center, various codes are displayed, but the number to connect to the agent does not appear at the end of each code. You can call the number 1566-1001 to directly connect to a counselor without an announcement.
To connect to an agent, dial 1566-1001, followed by an asterisk, then press 4 and 0 in order to connect to the agent.
Agent Connection: 1566-1001 -> Asterisk (*) -> No. 4 -> No. 0
Business hours of the Citi Card Customer Center vary depending on the type of business. In the case of credit card consultation, it is said that it operates from 09:00 to 18:00 on weekdays. The customer center operates on weekdays, excluding bank holidays, but various accident reports are available 24 hours a day, 365 days a year.
If you use credit card counseling in Korea, you can connect the phone number to 1566-1000. If you need to consult while using it abroad, you can call 82-2-2004-1004 for consultation.
There is a dedicated phone number for credit card loans, you can call 1566-0777, and the business hours are 24 hours a day, 365 days a year. However, it is said that the service may be limited from 23:40 to 0:30, when it is difficult to transfer money between banks.
You can report the loss of your Citi Card by calling 1566-1000 or 82-2-2004-1004 when using it overseas.
Reporting hours are open 24 hours a day, so if you find out that your credit card has been lost, you should call and report it without delay to avoid damage.
We learned about Citi Card and Citi Bank customer service center phone numbers, how to connect to a counselor, and how to report loss of a Citi Card. Have a happy day today.
