Shinhan Bank Customer Center Phone Number (+ Savings, Currency Exchange, Account Opening) and Call Center Counselor Connection Consultation Time Website (+ Counselor) | Find branch locations nationwide | Branch closure days | Let’s find out about business hours.
You can check Shinhan Bank Customer Center information required for banking-related inquiries such as savings, currency exchange, and account opening.
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Shinhan Bank Customer Center Phone Number
Shinhan Bank Customer Center Phone Number
Shinhan Bank Customer Center Phone Number
Shinhan Bank Customer Center business hours are from 09:00 to 18:00 on weekdays (excluding bank holidays). Accident reports are available 24 hours a day, 365 days a year. Consultation services are available for a fee. Shinhan Bank Customer Center phone number is as follows:
Individual 1599-8000 / 1577-8000 / 1544-8000 (82-2-3449-8000 when calling from overseas)
Corporate 1599-8008 / 1577-8008 / 1544-8008 (82-2-3449-8008 when calling from overseas)
Foreign languages: 1577-8380 (82-2-3449-8380 when calling from overseas)
Sign language consultation (Ctalk) 070-7947-9000 / 070-7947-9001
Consumer Protection Center Inconvenience/Difficulty Reporting Line: 080-023-0182
👇Please check the Shinhan Bank website below for more information.
Go to Shinhan Bank homepage
Shinhan Bank Savings
After preparing your ID, bankbook, and stamp, you can sign up for or cancel a savings account by visiting the nearest Shinhan Bank branch.
New deposits made online or at branches will be automatically canceled and the cancellation amount and interest will be deposited to the account from which the deposit was withdrawn at the time of maturity, unless there is a reason to restrict payment.
If you want to sign up for a new savings/trust account online, you must first sign up for Internet banking. There are two ways to do this.
Sign up for internet banking
After logging in to Internet Banking, you can create a new deposit and trust product in the Deposit/Trust > New menu.
Sign up at Shinhan S Bank
You can create a new deposit product in the Shinhan S Bank Product Center > Deposit Center menu.
👇Please check below for detailed information on Shinhan Bank Savings.
Apply for savings
Shinhan Bank currency exchange
Shinhan Bank provides a convenient internet currency exchange service. If you are not subscribed to internet banking, internet currency exchange is not possible, so if you want to use internet currency exchange, please visit a nearby branch and sign up for internet banking.
When you visit the reception counter, you will need your ID card and exchange number. When receiving through an ATM, you will need a cash card with deposit and withdrawal functions in the name of the person applying for the exchange.
👇Please check below for detailed information on Shinhan Bank currency exchange.
Apply for currency exchange
Shinhan Bank account opening
You can open a new account with a financial transaction limit account (one account per person) after non-face-to-face real name verification using your ID card at Shinhan SOL, Shinhan Bank mobile web m.shinhan.com, and Shinhan Self Banking Zone (formerly Your Smart Lounge). it’s possible.
However, please note that if you already have an account with a financial transaction limit or have opened a deposit/withdrawal account at a financial institution within the past month, you will be restricted from signing up. The method for opening an account using Shinhan SOL is as follows.
(Former) Shinhan SOL
Log in > All menus (≡) in the bottom right > Products > Deposits and withdrawals > Sign up for [Convenient deposit and withdrawal account] right away
Shinhan SOL (if updated after 2022.10.20)
Log in > Full menu at the bottom right > Product registration > Product > Collect > Deposit/withdrawal > Convenient deposit/withdrawal account > Sign up
👇 Check below for detailed information on opening a Shinhan Bank account.
Go to account opening
Shinhan Bank Call Center Counselor Connection Consultation Method Time Website
Shinhan Bank consultation methods include email consultation, phone consultation, remote support consultation, mobile remote consultation, and mobile app chat consultation. The remote support consultation (easynet consultation) service is a customer support service where a counselor solves problems by directly looking at the customer’s screen.
Consultation hours are from 09:00 to 18:00 on weekdays (excluding bank holidays). Mobile remote consultation is a service where a counselor remotely accesses the customer’s smartphone device to diagnose problems and resolve problems in real time.
Please install the Shinhan S remote support APP and experience the real-time remote consultation service. Chat talk consultation is also available on the Shinhan SOL mobile app. Please resolve your questions by connecting with a counselor or through various consultation methods.
👇 Apply for consultation Please check below for detailed information.
Click here to apply for consultation
Find Shinhan Bank branch locations nationwide
Shinhan Bank business hours are from 09:00 to 18:00 on weekdays. The branch is closed on Saturdays and public holidays. Please refer to the table below for Shinhan Bank branch locations nationwide.
Find a store by branch
Seoul Incheon Daejeon
Cheonan Gwangju Daegu
Ulsan Busan Other
Shinhan Bank Customer Center Phone Number (+ Savings, Currency Exchange, Account Opening) and Call Center Counselor Connection Consultation Time Website (+ Counselor) | Find branch locations nationwide | Branch closure days | Find out about business hours.
frequently asked questions
1. What is the Shinhan Bank customer service phone number?
Shinhan Bank Customer Center business hours are from 09:00 to 18:00 on weekdays (excluding bank holidays). Accident reports are available 24 hours a day, 365 days a year. Consultation services are available for a fee. The customer service phone number is as follows: Please refer to the text for more details!!
2. What about Shinhan Bank savings?
After preparing your ID card, bankbook, and stamp, you can sign up for or cancel a savings account by visiting the nearest Shinhan Bank branch. Please refer to the text for more details!!
3. What about Shinhan Bank currency exchange?
Shinhan Bank provides a convenient internet currency exchange service. If you are not subscribed to internet banking, internet currency exchange is not possible, so if you want to use internet currency exchange, please visit a nearby branch and sign up for internet banking. Please refer to the text for more details!!