Let’s learn how to contact Netflix customer service. When using Netflix, you may encounter various problems such as not being able to sign up or watch, errors, refunds, etc. The customer center is one of the fastest ways to handle inquiries and is the place where users can most accurately resolve errors. Then check it out right now.
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Netflix Customer Center Operating Hours
Because it is a foreign company, I thought only English consultation was available, but Korean consultation is also available, and English consultation is available 24 hours a day, 365 days a year.
Korean consultation hours: Monday to Saturday, Sunday, and weekends 08:00 a.m. to 08:00 p.m.
English consultation: 24 hours a day, 365 days a year
-> Go to Netflix Customer Center Frequently Asked Questions
How to contact Netflix customer service on the mobile app
Customer center phone inquiry/real-time chat method
1. Run the Netflix app
Run the installed Netflix app.
Netflix Customer Center
2-1. (Member) Select profile above
Select More or Top Profile.
Netflix Customer Center
2-2. (Member) Customer Center
Click the Customer Center menu under Profile Management at the bottom.
Netflix Customer Center
2-3. (Member) Inquiry with Netflix Customer Center
Click the call or chat button to make an inquiry.
Netflix Customer Center
3-1. (Non-member) Select Customer Center at the top
If you are a non-member, click the [Customer Center] menu at the top before the login button.
Netflix Customer Center
3-2. (Non-member) Contact Netflix Customer Center
Click the call or chat button to make an inquiry.
Netflix Customer Center
-> Go to Netflix inquiry phone and real-time chat
How to contact Netflix customer service on PC
Customer center phone consultation
The main number is 080-001-9587, and for quick service, you must know the code before connecting.
1. Customer Center Page
The link takes you quickly to the customer center page.
Link: Netflix Customer Center
2. Select phone number at the bottom
Would you like to contact customer service below? Click [Call for inquiries] next to it.
3. Check your code
You can check the inquiry phone number 080-001-9587 and remember the 6-digit code and enter it.
Real-time chat consultation
1. Customer Center Page
The link takes you quickly to the customer center page.
Link: Netflix Customer Center
2. Start live chat
Click [Start Live Chat] at the bottom right.
3. Enter inquiry
Before chatting, you can check general inquiries through the customer center, and if you cannot solve the problem, you can ask a question through [Tell me what the problem is].
4. Chat consultation
After the waiting time, you will start chatting with the agent, and once it is over, you can receive the chat history by email.