Kyobo Life Insurance Customer Center is an important department that provides professional and friendly service to those who own Kyobo Life Insurance products.
They say they are working hard to provide the best level of satisfaction by quickly handling customer complaints or requests.
Therefore, today we will learn in detail how to check the Kyobo Life Customer Center insurance claim document branch.
Hide table of contents
1 Kyobo Life Insurance Customer Center
2 How to find a branch/customer plaza
3 Frequently Asked Questions
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Kyobo Life Insurance Customer Center
If you want to check more detailed information about Kyobo Life Insurance, you can check various information by referring to the customer center.
If you have entered the website, you can check the main phone number through the consultation phone information in the customer service section of the customer center.
Kyobo Life Insurance Customer Center
The customer service phone number provided by Kyobo Life Insurance is 1588-1001, and if you are calling from overseas, you can call +82-2-2670-5222.
If you are connecting with a counselor, you can connect from 09:00 to 18:00 on weekdays. However, for fund or trust counseling, you can receive counseling from 09:00 to 16:00 on weekdays.
In the case of ARS connection, it is said that the connection can be made from 08:00 to 23:30. Additionally, the consultation number may vary depending on the task. The consultation phone number for each task is as follows.
Insurance 1588-1001
+82-2-2670-5222
Loan 1588-1010
+82-2-2670-5400
Retirement pension 1588-0770
Fund/Trust 1599-7899
Bancassurance 1588-1099
Accident Insurance Payment 1588-1810
Insurance fraud report 080-987-0080
If the waiting time is long during a phone consultation, you can retry the consultation using chat consultation. Chat consultation is available from 10:00 to 17:00 on weekdays.
Go to Kyobo Life Insurance Customer Center
How to find a branch/customer plaza
Let’s learn how to find a branch or customer plaza. If you are new to the website, select Customer Center > Customer Support > Find Branch/Customer Plaza.
If you have entered the homepage, you can search for a branch customer plaza. You can find a branch based on the business and area you want.
How to find Kyobo Life Insurance Customer Plaza
Please check your business options, select a city/province, select a city/county/district, and then search to find the job you want and a local branch.
Then, you can check the results at the bottom. If you click on the region, you can search for a branch and check the region name, business hours, and work that can be handled.
Go to customer plaza location search
Frequently Asked Questions
When do I cancel or cancel my contract?
In general, policyholders can cancel their insurance contract at any time before it expires, in which case they will receive a cancellation refund.
However, for some variable insurance products, payment is made on [date of application + 2 business days]. Additionally, in the case of pension insurance, cancellation cannot be made after the pension commences.
Should I receive retirement pension benefits only as a pension?
Subscribers who meet the eligibility requirements can receive retirement benefits by selecting a pension or a lump sum.
How is the unaccounted portion paid to workers?
In the defined benefit plan, the final responsibility for payment of benefits lies with the employer.
Therefore, if the retirement benefits paid by the retirement pension provider do not meet the legal level, the employer is responsible for payment.
When payment reasons such as employee retirement occur, the employer will pay the shortfall.