카카오페이 교통카드service was deleted.
On November 11, there was a transportation card service rather than Kakao Pay service.. I decided to switch from the existing Samsung Pay transportation card.
In order to activate the Kakao Pay transportation card, all transportation card-related apps installed on the mobile device were deleted. -_-
And… you need to turn on the screen of your mobile device to tag your transportation card.
It’s not just the discomfort.
(Samsung Note 9)
– The mobile transportation card has functions built into the SIM chip. (Was it based on JAVA card?)
– Apps that can directly access the SIM needle are limited.
– In order for the Kakao Pay app to access the USIM, the screen must be turned on.
– APC (?)-based transportation card app says that SIM access requires the screen to be turned on.
– So whenever you tag, you have to turn on the screen and tag.
– Otherwise, “Your balance is insufficient.” hear the message.
– Inquire to the Kakao Customer Center to receive service use complaints.
– The Kakao Customer Center says that there is nothing they can handle about transportation card services.
– The phone number of the EB Card (Cashbee) customer service center is sent via text message and asked to make an inquiry.
– The EB Card Customer Center informs the user of how to use it in an infinite loop. (Yeah, you’re wrong)
– Eventually, I was able to get a detailed explanation of the problem and a refund guide by calling the team leader.
Of course, Samsung Pay will be the same, but it seems that there will be a difference in terms of service operation know-how.
– The KakaoPay transportation card is a prepaid charging system.
– Samsung Pay transportation card can be prepaid or postpaid.
– For KakaoPay transportation cards, the tag history is delivered as a Kakao message.
– Check the tag history of the Samsung Pay transportation card by going to Samsung Pay.
– For KakaoPay transportation cards, the screen must be turned on and tagged.
– Samsung Pay Kyotong card can be tagged as desired.
– Kakao Pay transportation card is supported only by EB Card (cash fee).
– For Samsung Pay transportation card, you can choose T-money or EB card (cash fee).
– To activate the Kakao Pay transportation card, all transportation card-related apps installed on the mobile device must be deleted.
– To activate the Samsung Pay transportation card, deactivate the transportation card activated on the mobile device.
I simply compared a few things, but the conclusion is that the Samsung Pay transportation card is good to use at a ratio of 4:1.
The head of the EB Card customer center pointed out exactly what I was dissatisfied with and said he would refund me right away.
I decided to refund it to my account after checking the usage details, including the double charged transportation fee and the refund fee that I would receive a refund due to inconvenient usability.
I was able to proceed with a full refund and deletion of the transportation card from the Kakao Pay transportation card.
As an aside,
Although the income from the transportation card is huge,
It seems that there is no intention to actively return the EB card or T-money.
Some of our transportation card recharges can be used for investment or other purposes.
If more than 10 years have passed since the infrastructure investment, I think the service mind should be changed to customer-oriented.
Galaxy Watch Active2 (transportation card)
I am very sensitive about transportation cards. – 1: Loss of the charge amount of the transportation card company. – 2 : Transfer of responsibility to customer for tagging errors. There is a transportation card function in the Galaxy Watch Active 2
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