Mirae Asset Life Insurance is one of the most trusted insurance companies in Korea, offering a variety of products including health insurance, cancer insurance, pension insurance, savings insurance, and whole life insurance. The Mirae Asset Life Insurance Customer Center is available to provide consultation according to customers’ questions and needs.
Go to Mirae Asset Life Insurance website customer center menu
Customer Center Contact Information
General inquiries: 1588-0220
Loan specialist consultation: 1670-4750
operating time
Weekdays: 09:00~18:00
Various consultation options
chat consultation
Frequently Asked Questions (FAQ) Page
Provides branch information by region
Information on Mirae Asset Life Insurance and ARS
Mirae Asset Life Insurance provides convenient consulting services for customers.
ARS (Automated Response System) Information
Phone number: 1588-0220 (Weekdays 09:00~18:00)
Overseas dedicated number: 82-2-1588-0220
Loan specialist consultation: 1670-4750
KakaoTalk chat consultation
Special service for hearing impaired customers: You can call 107 to request a call.
ARS User Guide
Accident insurance claim submission
Insurance premium payment
Consultation on variable insurance
Digital ARS automatic connection (depending on age and smartphone model)
Mirae Asset Life Insurance Insurance Claim Information
Mirae Asset Life Insurance provides all information regarding insurance claims, and you can conveniently file claims in a variety of ways.
How to claim insurance
Internet billing
Mobile billing
Fax claim (less than 5 million won can be claimed)
Mail application
FC proxy application
Application for visit
Invoice information
Common documents (required): ID card, insurance claim form
Additional request documents (when requesting on behalf of the beneficiary): Customer confirmation, family relationship certificate, resident registration copy, etc.
Required Documents for Specific Situations
Death, hospitalization, outpatient visit, disability, surgery, fracture, diagnosis, cancer, and other specific diseases and treatment
Additional information
Documentation requirements depending on insurance claim amount
System to simplify documents required for small outpatient claims
Download required documents
Mirae Asset Life Insurance provides an insurance claim service for the convenience of customers, and the necessary documents can be downloaded through the link above.
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Mirae Asset Life Insurance always puts your safety and convenience as our top priority. Please feel free to ask any questions or get any necessary information through the customer center at any time.