What to do if you lose your Nonghyup transfer confirmation certificate (very detailed explanation)
1. Confirmation of loss of Nonghyup transfer confirmation certificate 농협 이체확인증 발급
After logging in to the Nonghyup mobile banking app or internet banking, you can check whether it has been lost by checking the ‘Transfer Confirmation List’ in the ‘Transfer/Remittance’ > ‘Transfer Confirmation’ menu. 이베이스매뉴얼
If you are unable to log in to the app or internet banking or find it difficult to check in the ‘Transfer Confirmation List’, you can check for loss by visiting a Nonghyup branch.
2. What to do if you lose your Nonghyup transfer confirmation certificate
2.1 Visit to Nonghyup branch
Advantages:
Reissue possible with help from staff
Can also handle other tasks
disadvantage:
Visit time and cost
Business hours vary depending on branch
procedure:
Visit your nearest Nonghyup branch
Issuance of waiting number
Window information
Present identity verification documents (resident registration card, driver’s license, etc.)
Check account information
Application for reissuance of Nonghyup transfer confirmation certificate
Fee payment (depending on issuance method and Nonghyup branch)
Re-issuance of Nonghyup transfer confirmation certificate
2.2 Internet banking
Advantages:
Reissue possible without time and location restrictions
Easy and quick reissue possible
disadvantage:
Internet access required
Need to know how to use internet banking
procedure:
Access Nonghyup Internet Banking ([invalid URL deleted])
Login (Nonghyup account number, password or OTP)
From the top menu, select ‘My Information’ > ‘Transfer Confirmation’
Select the ‘Reissuance of Transfer Confirmation Certificate’ menu
Apply for reissue
Fee payment (Internet banking fee)
Re-issuance of Nonghyup transfer confirmation certificate
2.3 Mobile Banking
Advantages:
Easily reissued via smartphone
Reissue possible anytime, anywhere
disadvantage:
Requires installation of mobile banking app
Need to know how to use a smartphone
procedure:
Launch Nonghyup mobile banking app
Login (Nonghyup account number, password or OTP)
Select ‘My’ > ‘Transfer Confirmation’ from the bottom menu
Select the ‘Reissuance of Transfer Confirmation Certificate’ menu
Apply for reissue
Payment of fees (mobile banking fees)
Re-issuance of Nonghyup transfer confirmation certificate
2.4 ATMs
Advantages:
Reissue possible with just an ATM card
Reissue possible at any time 24 hours a day
disadvantage:
ATM usage time restrictions
Screen size constraints
procedure:
Insert Nonghyup ATM card
Select ‘Account Inquiry’ > ‘Transfer Confirmation’ menu
Select the ‘Reissuance of Transfer Confirmation Certificate’ menu
Apply for reissue
Fee payment (ATM usage fee)
Re-issuance of Nonghyup transfer confirmation certificate
2.5 Customer Center
method:
Chat: Accessible from Nonghyup website ([invalid URL deleted]) or mobile banking app
Advantages:
Reissue possible with the help of professional staff
Please inquire with any other questions