When the weather starts to get cold, it is a good idea to check in advance whether the boiler is working well. Every year, as winter begins, boiler manufacturers’ service centers start to get busy. In particular, November is a month with many boiler breakdowns and inspection inquiries. This time, we would like to inform those who use Kyungdong Boiler about the service center and customer center phone numbers, quick after-sales service methods, business trip requests, and repair costs. Before it gets colder, check in advance even if it’s annoying and have a warm winter. If you need help from Kyungdong Navien right now, you can go directly to the A/S application and information page on the official website below.
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• Customer center phone number and 13 branch service center addresses • Kyungdong Boiler A/S and service fee information • Free repair, paid repair • Parts cost, repair cost, travel cost
Go to AS application and information page
Go to FAQ for quick resolution of malfunction symptoms
Go to real-time agent chat consultation
Customer center phone number and 13 branch service center address
Home and non-home boiler warranty period and parts retention period
The phone number of Kyungdong Boiler Customer Service Center is 1588-1144. What is surprising is that it operates 24 hours a day, 365 days a year. Of course, AS requests without reservations will not be dispatched immediately, but the fact that a phone call can be connected is reassuring. There are only 13 official service centers directly managed by Kyungdong Boiler in the country. However, since most boiler failures require on-site service, there is no need to visit the service center in person except to purchase parts. In case some of you are curious about the location of the Kyungdong Navien Service Center, we have compiled the addresses of 13 branches nationwide.
Seongnam Center: #201, 26 Yatap-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
Seoul Gangseo Center: Room 601, KT&G Yeongdeungpo Branch Office Building, 11 Seonyu-ro, Yeongdeungpo-gu, Seoul
Seoul Gangbuk Center: Room 1004, 10th floor, Jangwin New Tower, 248 Hwarang-ro, Seongbuk-gu, Seoul
Daejeon Center: 4th floor, 640 Daejong-ro, Jung-gu, Daejeon (Yuanta Securities Building)
Daegu Center: 3rd floor, 66 Jangdeung-ro, Dong-gu, Daegu
Busan Center: 284, Chungryeol-daero, Dongrae-du, Busan
Ulsan Center: 2nd floor, Songju Building, 2832 Ulmil-ro, Beomseo-eup, Ulju-gun, Ulsan Metropolitan City
Gwangju Center: 2nd floor, 251 Mujin-daero, Gwangsan-gu, Gwangju (National Pension Service Gwangju Branch)
Incheon Center: 6th floor, Beomhan Building, 569-8, Yeonsu-dong, Yeonsu-gu, Incheon
Jeju Center: 3rd floor, 9 Cheongsa-ro, Jeju-si, Jeju-do
Jinju Center: 307-12, Hotan-dong, Jinju-si, Gyeongsangnam-do
Pyeongtaek Center: 95 Suwolam-gil, Seotan-myeon, Pyeongtaek-si, Gyeonggi-do
Wonju Center: 3, Sicheong-ro, Wonju-si, Gangwon-do (Royal Tower 3rd floor)
Kyungdong Boiler A/S and service fee information
Free repair Paid repair
Basically, you can receive free repairs for any malfunctions or defects that occur during normal use within the warranty period. On the other hand, paid repairs apply to failures that have expired within the warranty period, failures caused by consumer negligence, failures caused by repairs or modifications by private repair shops other than official service centers or dealer technicians, natural disasters, power failures, and defective connected devices. do.
Parts cost, repair cost, travel cost
Kyungdong Boiler Service Fee Information – Source: Kyungdong Navien Official Site
Paid repairs include parts costs, repair costs, and travel costs. Parts costs are charged separately if replacement parts are required when repairing a finished product. Parts cost includes 10% VAT. A technical fee based on the repair time required to repair the product is charged as a repair cost and is subject to Kyungdong Boiler’s regulations. On-site repairs are charged per item regardless of distance. The basic business trip fee is 18,000 won, and an additional fee (4,000 won) is charged for nights, Saturday afternoons, Sundays, and public holidays. Here, night time is from 9 PM to 6 AM the next day. It may be helpful to note that a travel fee of 30,000 won applies to medium to large boilers or electric boilers with large capacity.
Source: https://aimgus55-seven.in-here.kr/entry/Customer Support-Gyeongdong Navien-Boiler-Service Center-AS-Business Trip Application-Repair Cost [55SEVEN Treasure Warehouse: Tistory]